• The IT Leader’s Dilemma; When Everything Is a Priority

    Last year I was in a leadership meeting with my VP and our business VP discussing our top priorities and a new initiative. The business VP insisted the new initiative was critical. When we looked at the IT roadmap, there were 20 top priorities, all marked urgent.

  • The Hidden Cost of Technical Debt: Why Leadership Should Care

    Recently, I was in a meeting where our CHRO asked a simple question: “Why does it take six months to add a new feature that seems straightforward?” Our EVP’s answer involved servers, databases, and integration challenges. The CHRO’s eyes glazed over after the first minute.

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